Privacy policy.

Effective Date: October 23, 2025
Last Updated: October 23, 2025

Lumina (“we,” “us,” “our”) provides university-matching and educational consulting services through our website, [your-domain.com]. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, complete our online form, or use our services.

By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide, information gathered automatically through our website, and information received from service providers.

a. Information You Provide

  • Name and contact details (first and last name, email address)

  • Academic and personal information (GPA, curriculum, interests, education level, goals)

  • Payment details (processed securely by third-party payment processors; we do not store credit card numbers)

  • Communications or messages you send us

b. Information Collected Automatically

When you visit our site, we automatically collect:

  • IP address, browser type, and operating system

  • Device information and approximate location

  • Pages viewed and time spent on the site

  • Referral source and clickstream data

  • Cookies and similar technologies (see Section 10)

c. Information from Service Providers

We may receive information from partners such as Tally (form processor), Google (hosting and analytics), or Squarespace (website management).

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and improving our university-matching services

  • Sending your personalized university results

  • Contacting you about your submission or inquiries

  • Processing payments for purchased services

  • Conducting data analytics and improving website performance

  • Sending marketing communications (only with your consent)

  • Complying with applicable laws and regulations

We will not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your personal information with:

  • Service Providers (e.g., Squarespace, Google, payment processors) who perform services on our behalf

  • Educational Partners when you consent to share your profile for advising purposes

  • Legal or Regulatory Authorities when required by law or to protect our rights

  • Business Successors in the event of a merger or acquisition

All vendors are contractually required to protect your information and use it only for authorized purposes.

4. Data Security

We employ administrative, technical, and physical safeguards designed to protect personal information, including:

  • HTTPS encryption across our website

  • Limited access to stored data

  • Secure data storage via Google Workspace and Squarespace infrastructure

However, no system is completely secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.

6. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

  • Access: request a copy of your personal information.

  • Correction: ask us to update or correct inaccurate information.

  • Deletion: request deletion of your personal data.

  • Opt-Out: decline marketing communications or certain data uses.

Residents of California, Colorado, Connecticut, Utah, and Virginia have additional rights under their respective privacy laws.
To exercise these rights, contact us at explore@luminaeuro.com.

We will not discriminate against you for exercising your privacy rights.

7. Children’s Privacy

Our services are not directed toward children under 16. We do not knowingly collect data from minors. If you believe a minor has provided us personal data, please contact us immediately.

8. International Users

Our website is hosted in the United States. If you are accessing our services from outside the U.S., be aware that your data will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

9. Third-Party Links

Our website may include links to third-party websites or educational institutions. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and user behavior

  • Personalize your experience

You can adjust cookie preferences through your browser settings.
If using Squarespace, cookies may also be set by integrated tools like Google Analytics.
A cookie banner appears on first visit allowing you to accept or decline non-essential cookies.

11. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” reflects the latest version. Material changes will be communicated via website notice or email.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Lumina Euro
Email: explore@luminaeuro.com